Services
Auto Attendant
This is used as a professional welcome to your business as it is a great first impression. Whether you are a large business who needs to route calls more efficiently or a small business who wants to give the impression you are much bigger, remember, you never get a second chance to make a first impression.
Out of Hours and Voicemail
Occasionally you will receive calls when the office is closed and we will ensure all callers are greeted with the same level of professionalism that they would when you are all there. We voice a professional message to remind all callers of your office hours and prompt them to visit your website or social media, as those mediums are open 24/7.
If you have individual voicemails activated on the desktop phones for your business, BPS will record each one with the same voice artist we have used throughout your phone system to ensure the continuity of your audio brand.
On Hold Marketing
BPS will upgrade what your customers hear whilst on hold. We remove the beeps, generic music or silence you currently play to your customers and replace this with a bespoke production, which is much more informative for them and makes you sound like the professional business you are. Using our world-class scriptwriters, we work with you to ensure your production is always engaging, but more importantly generating additional enquiries!